❑ PGC DOES NOT GUARANTEE SPACE WITHOUT A NAME AND A DEPOSIT
A deposit of 20% of the per-person fare is required within 72 hours of booking to confirm a reservation. Please be prepared to provide names as they appear in the passport and date of birth for each guest at time of deposit.

❑ ONCE YOU HAVE MADE A DEPOSIT, PLEASE REVIEW THE INVOICE FOR ACCURACY
Verify that the spelling of all names and the bedding type noted for the stateroom are correct and that the commission rate is accurate.

❑ FLIGHT CONFIRMATIONS
Flights are booked within 48 hours of deposit (if inside 300 days and schedules are published). At time of deposit, all air records must be finalized with: traveler’s name as it appears on his or her passport, date of birth and gender. PGC Air/Sea program includes all transfers and dayroom accommodations when applicable.   If dayroom accommodations are required, PGC will attempt to keep all group members together at the same hotel, but is unable to guarantee due to the limited number of transient rooms available at the various properties.

❑ PURCHASE A TRAVEL PROTECTION PLAN THROUGH MH ROSS
To qualify for cancel-for-any-reason and pre-existing medical condition provisions, a Group member must purchase insurance within two weeks of deposit. Insurance premium is non-refundable and nontransferrable. 

❑ CANCELLATION POLICY
Outside 121 days, $100 per-person administrative fee; 120-91 days, 25% of full fare, per person; 90-61 days, 50% of full fare, per person; 60-31 days, 75% of full fare, per person; and 30 days or less, 100% penalty.

❑ 90 DAYS PRIOR TO DEPARTURE
• Guest Information must be completed. Missing information may result in delayed documents.
• Final payment is due. It is important to note that airline tickets will not be issued, and in fact may cancel, if final payment is delayed.

❑ 60 DAYS PRIOR TO DEPARTURE
• All special Group requests must be submitted. Butler forms for category B and higher must be submitted.
• Any alternate addresses for documents need to be requested by this time. Please let us know if you prefer electronic documents.

❑ 30 DAYS PRIOR TO DEPARTURE
• Documents will be sent in Group batch to you. It is important to note that non-revenue, reduced-rate, and some international accounts will receive e-documents.
• TC calculated and added as commission unless prior arrangements have been made.
• Shore excursions are available to pre-reserve.

❑ CREDIT CARD PAYMENTS
Credit cards are processed through the PG Cruises Line Ltd Euro-Zone credit-card processor. Please be advised that some Visa and MasterCard issuing banks impose a “Foreign Transaction Fee” on credit card transactions processed outside of the U.S., even if the transaction is denominated in U.S. dollars. This is a fee imposed by the card issuing bank and is solely for their benefit. Paul Gauguin Cruises derives no benefit, monetary or otherwise, from the assessment of these fees.

❑ PROMOTE
Use the assets we’ve provided in our Travel Advisor Center (Marketing Resources) to promote your sailing!