Group Savings
Standard Group savings are 5% off the cruise-only fare. Paul Gauguin Society savings of 5%-12.5% off final cruise fares also apply for past guests of Paul Gauguin Cruises. Group rates are guaranteed from the first booking up to the date of sailing. Third guest under 17 years of age sails free. Guests 18 and older pay $125 per night for 2021 sailings, 30% of adult fare for 2022 sailings.

Number of Groups
To ensure the success of filling Group allocations and earning Tour Conductor (TC) Credits, PGC suggests limiting Group promotions to one Group per quarter (excluding back-to-back cruises).

Tour Conductor Credits
The earned TC value is calculated based on the average net cruise-only fare (after air allowance, discounts, and commission). You may apply the credit value to a booking, or it may be kept as commission. Unless otherwise noted, Groups will earn credit after nine full-fare guests, meaning the value is applied to the tenth guest. Only the first two passengers apply to passenger counts; when charged 200%, singles count as two. The TC credit is in lieu of a free cruise or tour travel. Unless otherwise noted, a maximum of 4 TC credits may be earned per sailing.

Sample Calculation
30 Air/Sea Passengers at $5,795 Per Person Double Occupancy $173,850
Less Air Allowance of $1,500 Per Person ($1,500 x 30) ‒45,000
SUBTOTAL $128,850
Less 10% Agency Commission ‒12,885
NET CRUISE-ONLY FARE $115,965
Divided by 30 passengers = average net cruise-only fare per passenger $3,865.50
1:9 Ratio with 30 passengers= 3 TC Credits earned $11,596.50

Stateroom Allocation
All staterooms are sold subject to availability at the time of booking. Allocation identified on the Group agreement is a projection of sales by the Group promoter. Space is guaranteed only by deposit. Certain stateroom categories may be ineligible for Group discounts. Allocation is based on double occupancy. Triples are capacity controlled and subject to availability in select staterooms. Stateroom assignment is provided at time of confirmation/deposit.

Air/Sea Program
The Air/Sea program aboard the m/s Paul Gauguin is based on economy class service. Airline tickets must be issued in the traveler’s name as it appears on his or her passport. Passports must be valid for 6 months beyond the final date of travel. PGC reserves the right to change air flights or complimentary hotel overnights. PGC also reserves the right to select the carrier, routing, and class of service on Air/Sea packages. Preliminary flight schedules will be available 120 days prior to departure. Final flight schedule will be included with final cruise documents. Airline seat assignments may be requested through Paul Gauguin Cruises, however, seats cannot be guaranteed and are subject to change under the terms of air carrier. Please contact Paul Gauguin Cruises to add Air Tahiti Nui frequent flyer numbers to air records as well as Global Entry Membership Numbers. At time of final payment, 90 days prior to sailing, all air records must be finalized with: traveler’s name as it appears on his or her passport, date of birth, and gender. Our Air/Sea program requires that we issue airline tickets 75 days prior to the travel date. If PGC does not have this information at the time of final payment (90 days before departure), guests could be liable for obtaining their own flight arrangements and subsequently be responsible for the cost of their air travel.

Air Deviations
Requests for air deviations/custom air should be submitted by fax to our Air/Sea department no later than 90 days prior to sailing. If request requires a different air carrier, routing, or class of service, any additional air cost will be the responsibility of the guest. When deviating from our standard Air/Sea program, guest will forfeit any transfers, hospitality services, and overnight stays that may be included in the standard Air/Sea or land programs. A $100 per-person non-refundable administrative fee will be assessed for air deviations/custom air requests. This fee will be added to the cruise booking; guests will also be responsible for payment of any air differential fees as a result of the request.

Deposit, Final Payment, Cancellation
Standard policies apply as outlined in your Group agreement and following the timeline in the Promoter checklist tab.

Credit Card Payments

Overcharges are allowed on a limited basis and must receive prior approval by Paul Gauguin Cruises when entering into a Group agreement.

• All overcharges are subject to a 3% finance charge by PGC.
• The maximum overcharge allowed per booking is $200 per person, unless otherwise approved by PGC.
• Travel Advisor is required to sign PGC’s overcharge acknowledgement form and agrees to accept full responsibility to reimburse Paul Gauguin Cruises fully for any overcharges in the event a credit-card dispute is filed by the cardholder.
• Overcharges will be paid to the Travel Agency at the time commission payments are processed.
• The 3% finance fee is to be charged on the full amount of the overpayment and applies to all booking types, Group and FIT. Any overcharge for any reason is subject to the 3% finance fee.
• Please be advised that PGC may impose a 3% finance fee on requests to process a refund against one credit card in order to charge an alternate card.

Final Documents
Final cruise documents will be released 30 days prior to sailing if final payment has been received on all Group bookings and if the required guest information has been received on all bookings. For Groups outside the U.S. and Canada and for bookings made within 30 days of sailing, guests will only have the option of electronic documents. A $15 per-booking processing fee will apply to requests for paper documents within 30 days of sailing. Additional fees may apply for express mail or requests for expedited early documents.

Rebating
Paul Gauguin Cruises is committed to maintaining the integrity of rates for its cruises. To ensure that rebating is not occurring, the company has implemented a formal  policy.

Trip Insurance
We recommend an Allianz Global Assistance Travel Protection Plan to help you protect your travel investments, belongings and most importantly, yourself. Learn more about plan benefits and other details.